privacy policy

This text is intended to inform each user about how our company handles the personal data provided to it and collected through the website:

  1. In accordance with the legal requirements that oblige data to be kept for a minimum period, depending on the purpose for which the information is processed, it will be stored in specific databases, created for this purpose, only for the minimum period necessary for the purposes that led to its collection or subsequent processing. In the event of a contract between We Are Amazing and the user, the data will be kept for the duration of the contract plus the limitation and expiry periods of the rights arising from it, unless We Are Amazing is obliged to keep them for a longer period by law.

  2. Your data will be collected and processed by We Are Amazing, based at Regus Gaia – Rua Daciano Baptista Marques, 245, 2.º Piso, 4400-617 Vila Nova de Gaia, with the tax and legal person number 508958792, undertaking to process them in accordance with the law and in a legitimate manner.

  3. Users should read this privacy policy carefully and decide freely whether they wish to provide their personal data to We Are Amazing before using the website. The user guarantees that he/she is of legal age and that the data provided is true, accurate, complete and current, and is responsible for any non-compliance. If the data communicated belongs to a third party, the user guarantees that they have informed the third party of the conditions set out in this document and that they have obtained their authorization to provide their data to We Are Amazing for the purposes indicated.

  4. Personal data will be processed on the basis of the grounds set out below and for the purposes described respectively:
  • Customer Management: the processing of your data is necessary for the fulfillment of the purchase and sale contract to be entered into or for carrying out pre-contractual steps at the request of the customer, such as proposals, access to the online store, among others.
  • Marketing and/or Telemarketing: the processing of your data will be used to send you information about the products and services we sell. This processing of personal data will only be carried out with the express consent of the data subject, by filling in a customer form and/or contact form, by sending us an e-mail, by subscribing to our newsletter or through any of the contact methods made available to the user on the company’s website. These communications take place via e-mail, telephone and/or SMS.
  • Customer segmentation: We Are Amazing groupsits customers into distinct segments, based on their business area, and according to the following variables: demographic, operational, purchasing approach, situational factors, personal and behavioral characteristics. So we set out to deliver a coherent offer, according to your needs and interests, in an individualized way, tailored to each client’s profile.
  • Questions, suggestions and/or complaints: the processing of your data is necessary to deal with possible questions, suggestions and complaints of a commercial nature, helping us to improve our performance.

  1. The personal data collected and processed is only that which is indispensable and convenient for the purposes indicated above, such as: name, VAT number, address, landline and mobile contact details, email address, language, names of the people responsible for the purchasing and financial departments, payment terms requested.

  2. In compliance with the provisions of Law No. 67/98 of October 26 (Personal Data Protection Act), the data subject may, at any time, exercise their right to access, rectify or cancel their data. To do so, they must inform We Are Amazing via email to jreis@weareamazing.pt, making reference to this fact in the “subject” field, via CTT to the address: Rua Daciano Baptista Marques, 245, 2.º Piso, 4400-617 Vila Nova de Gaia.
  3. In order to allow you to consult your personal data, and in order to avoid handing it over to an unauthorized third party, We Are Amazing mayrequire proof of your identification by showing you an up-to-date identification document. Please note that the withdrawal of consent will not affect the lawfulness of processing prior to revocation.

  4. We Are Amazing subcontracts services to other companies, such as transportation, website hosting, management and maintenance of its computer systems and equipment, among others. These companies are only provided with the personal data necessary to provide the services in question, and are obliged to keep this data confidential and are strictly prohibited from using it in any other way.

  5. By accepting this privacy policy, you guarantee and declare that the personal data you have provided belongs to you and that it is true, accurate and up-to-date. If any changes are made, you must inform us immediately.

  6. The holder of personal data has the right to information, access and rectification, under the terms of the law.
  7. The exercise of rights by the data subject is free of charge, except in the case of a manifestly unfounded or excessive or unjustifiably repeated request, in which case a reasonable fee may be charged taking into account the costs.

  8. Requests to exercise rights must be answered without undue delay within one month of receipt, unless this is particularly complex or occurs in exceptional circumstances.

  9. This period can be extended to up to two months when necessary, taking into account the complexity and number of requests received.

  10. As part of the request, you may be asked to prove your identity in order to ensure that personal data is only shared with the data subject.

  11. The data subject has the right to lodge a complaint with a European Union supervisory authority regarding the protection of their personal data.

  12. We Are Amazing will cooperate with the Supervisory Authority by providing it with all the information it requests.

  13. In the event of a data breach and insofar as such breach is likely to entail a high risk to rights and freedoms, We Are Amazing undertakes to report the breach of personal data within 72 hours of becoming aware of the incident.

  14. Under legal terms, communication is not required in the following situations: if We Are Amazing has applied appropriate protection measures, both technical and organizational, and these measures have been applied to the personal data affected by the personal data breach; if We Are Amazing has taken subsequent measures to ensure that the high risk to your rights and freedoms is no longer likely to materialize; or if communication involves a disproportionate effort for We Are Amazing. In this case, We Are Amazing will make a public announcement or take a similar measure through which the data subject will be informed.

  15. We Are Amazing reserves the right to change this Privacy Policy at any time, so we advise you to consult this document regularly.

  16. The Privacy Policy and the processing of personal data are governed by the provisions of the GDPR and the applicable legislation and regulations in Portugal on this matter.

If you have any doubts or questions regarding our Privacy Policy, please contact us by writing to our e-mail address.